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Is it possible to change the email address in tinyAlbert account?
Is it possible to change the email address in tinyAlbert account?

It's possible but not recommended

Amanda Payne avatar
Written by Amanda Payne
Updated over a week ago

Every tinyAlbert user has an email address that's tied to their account. You can find it on the My account > Profile page. If you really, really must change that email address, this article shows you how.

Your account email ties together oodles of user activity and data. So you see, changing that email is really rather difficult and way more challenging than resetting a password. You'll need direct assistance from the tinyAlbert customer support team. You can't change that email address by yourself.

1. Contact the tinyAlbert support team

Contact the support team (they're available 24/7) and submit your request.

2. Verify your email

Submit your new email address. After we confirm the new email is legit, the team sends a verification code to that address within 24 hours. This code is a critical security measure to ensure the integrity of the email address change.

When you get the code, contact your tinyAlbert support rep. This is a vital step because it confirms you are who you say you are. Hey, we believe you, but they always say trust and then verify. The tinyAlbert customer support team will carefully verify the provided verification code.

3. Wait for us

Once we verify the email address, the tinyAlbert support team will venture into the dark corners of the server and update your account's email address. The changes aren't automatic. In some cases, the system needs up to 72 hours to fully propagate the new information and reflect the updated email address throughout your account. tinyAlbert will send you a message when the whole thing is complete.

That's it.

Now you know how to change your tinyAlbert email address.

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