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My campaign messages didn't send
My campaign messages didn't send

Check the schedule

Amanda Payne avatar
Written by Amanda Payne
Updated over a week ago

I'm a new customer. Can you please explain how campaign emails are sent?

Of course.

tinyAlbert sends campaign messages on a fixed schedule. You can see the schedule (date and time) at the bottom of the campaign card. By default, we send your activated campaigns once per week, every Tuesday.

You can create your own personalised publishing schedule with the Campaign Calendar Feature. Click here to learn more.

  • Important We only send activated campaigns. If a campaign is in Deactivate mode, it won't be sent. So, make sure you switch on the toggle. When the toggle is purple, the campaign is ready to go.

Click to learn more about tinyAlbert campaigns.

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