A modest number of positive product reviews can significantly impact sales. That's according to data from these folks in the UK. They say online retailers can see meaningful increases in conversion rates with ten or fewer reviews. When the number of reviews is between 25 and 50, conversion rates increase by 18%.
Yup, social proof plays a critical role in online sales. So why wouldn't you try out the tinyAlbert Product Review automation?
What is the Product Review automation?
When enabled, this automation sends out an AI-crafted message 14 days after a customer order has been fulfilled. The message asks the customer for a product review. The instructions are simple: click the link in the message and submit a review about the product they recently purchased. The message also includes a Shop more button that brings customers back to your store.
Enabling the Product Review automation
Log in to your store and click tinyAlbert AI Marketing on the side menu.
Click Automations.
Go to the Product Review card and choose an action.
Preview the automation.
Get more information (plus Regenerate and Edit if the automation is deactivated).
Switch on the toggle to activate the automation.
Preview the Product Review automation
Click the Preview link and inspect the message on mobile devices and desktops. Looking for something different? Click Regenerate, and tinyAlbert creates a fresh message design.
As you scroll through the message, review the customizations you made, like:
Brand Kit content (e.g. logo and social media icons)
custom sender details
Get more information
Click the three dots to open a modal with two links. You can click Regenerate layout to refresh the layout or click Information to read details about the automation and review performance data.
Click See reports to display revenue data.
Activation
To send the automation, switch the toggle to the ON position. (When enabled, the word Deactivate displays.) To stop sending Product Review messages, switch the toggle off.
That's it.
Now you know how to manage the tinyAlbert Product Review automation.